Attention Chief Executive Officer

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Dear CEO:

I want to thank you for the opportunity to reach out to you today, I know that you are busy…..so I will try and keep this brief.

Your web presence is poor, non-existent, incognito, losing you money and quite honestly….sucks! It lacks the true meaning behind having a website and that is to increase your profits, yes that is correct….increase your profits! Now you are asking how do I know this?? Well, it is quite simple…..your potential buyers (prospects) cannot find you, which means you do not exist in their eyes, which means they will never have the opportunity to buy from you, which means you are losing money.  Feel free to continue to spend your hundreds of thousands of dollars on trade shows, trade journals, print advertising, TV commercials, Radio Spots, direct mail and the many other traditional forms of marketing available. Meanwhile, realize that 90% of all buying research and decisions takes place through the internet.

I know what you are saying, we are doing SEO, SEM, Social Media and some other forms of Internet Marketing Services and I have to stand right up and tell you…..you are not! You might be dabbling in it, playing around with it, testing things, increasing traffic and perhaps feel that your outsource firm or internal efforts are maximizing your potential, when the truth is due to their uneducated, lack of knowledge….you are losing money. Your Internet Marketing campaign must be conversion and profit focused and most external and internal teams do not have the experience or knowledge to make that happen……so you keep losing money.

You see I have been through this with your marketing department, sales manager, IT department and various other executives within your company and they seem to have this fear that you will deny this need even though it is a MUST HAVE. I have strongly demanded that I cannot believe you would take this approach since this is such a missing link to your overall marketing strategy and one that cannot be ignored any longer. Perhaps, you should re-engage your marketing department and various other execs showing them your support of such an initiative.

See my job is to take your online presence to a whole new level that you cannot even comprehend and I know that sometimes there is not even a budget established. Not having a budget is truly not a good enough reason to lose an enormous amount of potential income especially for a strategy that is so precisely trackable. Go find out how many people viewed that TV Commercial you ran or saw the full page magazine ad you placed in that trade journal…..not gonna happen, is it?

Well I have taken up enough of your time today and I will follow this letter up with repeated phone calls and contact points until you see the error of your ways and want to start making a difference and increase your companies profits. After all, you would not want me to start reaching out to the owner and/or board of directors…now would you?

Make it a great day!

Sincerely,

Your Best Shot At Internet Immortality

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Be Invited. DON’T Invite Yourself!

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The other day I was speaking to someone about Internet Marketing and how to be successful for the long haul. In particular, we were talking about a certain celebrity and not wanting to be like them.

In a moment of Zen, something came out of my mouth that struck home. Do things that get you invited and make sure you do not invite yourself!

But isn’t Marketing about inviting yourself? Marketing is about putting your product in front of people and that’s why we do it!

Well, yes… and no. There are correct and incorrect ways to market. This celebrity, for example, has done everything they can to force themselves into the public’s eye. While they are “hot” right now, they came on so quick they will burn out. They never build a loyal fan base!

Sure, they have and will make some money. But how much more could they have made if they had done it the correct way with a plan that builds longevity?

Think about the last time you were heading to a party and the different feelings you had going there with an invitation versus just hearing about it and showing up? Remember the reactions from the people there when you walked in the door? When you are looking at your internet marketing strategy, always understand you will be more successful using the tools that get you invited onto computer screens than forcing yourself on them.

What are some of the things you should focus on?

The search engines for starters. When someone enters a search and you appear because you are ranked and did things the right way – that is powerful. You are marketing yourself to be put in front of their request. Just make sure what they click on is what they want and you are set up to convert!

Social Media is another great area to use. Having a following of people because they like you and you don’t always try to sell them is helpful. People like that. Plus, when you act as an expert and give good advice, more customers will start to listen to you based on your quality contributions.

Blogs are great option also. Write something that you are passionate about! People will read it. People will also start to want to know more about the author (you) and your knowledge on the products you blog about.

And what should you avoid?

Forcing yourself into the rankings. When you buy “bad” links that might come with some quantity but do not add value to your site, you put yourself in danger of hurting more than helping. Plus, consumers are better at noticing who should be there and who shouldn’t! Take the time to get the rankings correctly and it will have a much greater ROI.

Your website has to be able to handle the customer. There is nothing worse than putting your website on the front page when you can’t back up your talk. How many times have you spread the word of someone who gave you horrible service? How many times have you spread the word of someone who did their job? There is a reason why websites such as Rip Off Report exist!

SPAM. Do not get on Twitter, Facebook or a variety of other sites and send SPAM links out. I don’t even want to waste the time explaining this one. Advertising under some other category and misleading customers when they click your link because it takes them to your site which is completely different – also a “no no.” Internet users are more savvy this day in age and hit the back button pretty quick if it’s not what they want.

I do want to note: some things work for the short period that you typically want to avoid. If done correctly these can be used to accomplish your goals… but your internet marketing company can typically advise you about what’s best.

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SEO Content Writing Part 2

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As promised, here’s Part 2 of my SEO Content Writing series…check out part one here: SEO Content Writing Part 1.

SEO Content Is Under Appreciated…

Typically, most clients don’t understand just how much SEO content can help their rankings. It’s really all about the terms you want to rank for. SEO’d content helps you rank for more long tail terms. And typically, long tail keywords send more relevant traffic to your website. By relevant I mean people who need what you offer and are more likely to convert to leads, sales, etc.

We’ve seen time and time again how many long tail keywords a site can rank well for just by having the right keywords sprinkled throughout their content.

Of course, I’m in NO way saying that SEO’d content is all you need to rank. There are tons of other factors that go into getting your site ranked for various keywords…SEO content writing is just one aspect of it, but an important one when it comes to long tail rankings.

A Few More Tips For SEO Content

I did promise a few additional tips, didn’t I? To get the first few, go back and read my other post (it’s fairly quick and painless, I promise.)

A few other things to keep in mind when writing content for SEO:

  • Use your main keywords in your <h1>, <h2> and <h3> tags…and even <h4> if you got ‘em. Google sees this as a headings, and will usually see them first – they hold a bit more emphasis then body text.
  • Bold the use of your keywords once or twice through out your copy.
  • Include keywords in the file names and alt tags of any images.
  • ABOVE ALL: make sure your content is genuinely useful and relevant information – that’s really what Google is looking for!

Cool SEO Content Tools & Resources

When I first started writing optimized content for clients, I used a very cool tool from SEOmoz called Term SEO Content Writing ToolTarget, that would basically give you a letter grade on how well you optimized your content for a chosen keyword. You basically put in the url of your content, enter the keyword you were targeting, and hit the button to run.

Within seconds you get a “grade” and suggestions on how to improve your grade. Once you’ve run this enough times, you basically memorize what your pages should include to get a good grade, but it’s an awesome tool if your still learning the ropes.

As a newbie in the world of web copy (for both SEO and sales/marketing stuff) I lived and breathed CopyBlogger.com. They’ve got a couple great posts about SEO copywriting that really helped me grasp the concept to begin with. While there are other blogs that may have more comprehensive info on the subject, CopyBlogger will always be near and dear to my heart!

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Prioritizing Constraints On Your Project

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Prior to the holidays I wrote a blog post discussing how you can help your internet marketing firm help you (“The Theory Of Constraints“). Remember, the vast majority of projects fail – particularly in the technology field – so it’s important to be diligent in doing everything we can to improve the chances of success.

The Triple Constraints: A Quick Review

Theory of ConstraintsPicture a triangle. Now remember that all projects have three core components that can each be visualized as a side of the triangle: scope (the work to be completed), cost, and time to accomplish the work.

The job of the project manager is to ensure that the triangle stays in balance. If the scope increases, so does the cost and time. If the time to completion is compressed, the scope and, possibly, cost compress.

The idea is that a defined amount of work will take a certain amount time given a certain amount of resources. If the triangle gets out of balance the project will fail along one of the sides of the triangle.

For example, let’s say features (scope) are added but the time line and budget remain the same. In this case, the project will fail on one of the triple constraints. This is an important foundational concept in project management that may be useful for you to be familiar with.

Prioritizing Project Constraints

One of the ways that the triple constraints can be utilized in your project to increase the chances of success is by prioritizing. Though all projects have constraints, not all constraints are equal between projects. Project A may have a specific time frame that’s crucially important. But the budget of Project A could possibly some flexibility. Project B, on the other hand, may require a certain set of features (scope) but the deadline is adaptable.

The three basic classifications that are generally used when prioritizing constraints are “inflexible”, “adaptable”, and “may concede.” Inflexible indicates that this is the most critical and must be constrained. Adaptable is negotiable but should be optimized as much as possible. May concede indicates an area in which trade-offs can be made in order to manage the inflexible constraint or optimize the adaptable.

A simple way of clearly identifying the priority of the triple constraints with your project manager is to use a simple chart.

  • On the left column of a spreadsheet or chart list the triple constraints: time, cost, scope.
  • On the row at top list the three classifications: inflexible, adaptable, and may concede.
  • Now look closely at each constraint and put a check mark in the appropriate classification column. No cheating – only one classification for each constraint!

If you do this exercise with your project manager at the beginning of your internet marketing project, you will enable him/her to do a much better job of planning, executing, and managing your project. This, in turn, will greatly increase the odds of a successful project. So go ahead – try it!

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2010 Is The Year Of Internet Marketing

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Note: Jeff Plucker is the newest addition to the ProspectMX team of internet marketing consultants. If your company is in need of SEO or internet marketing in the Atlanta-area and you’re interested in learning more about how ProspectMX can boost your business in 2010, please contact him.

Question: How much do you know about your website and internet business?

What percentage of your revenue is generated online? How many people search for your business? How many people search for what services your business offers? If you increased your online presence by (fill in the blank) percentage what would that do to your bottom line?

Roughly 2 billion searches are done everyday on Google! Is your piece of the internet pie what you want or know you can have?

You can write me a check, I’ll take a picture of it with my cell phone and immediately have it deposited into my account. Takes all of about 2 minutes…

As for traditional advertising… TV, radio, magazines, billboard, etc… while there is a decline in their quantity and effectiveness, I will admit they are not going away. However, newspapers are widely shutting down, going online, or drastically reducing their staff to cope with the change. And how many of you now record shows so you can skip the commercials? With the iPod, CDs and satellite radio who really listens to their radio anymore?

More and more people are “living” on their computer. My brother, for example, shut off his cable and uses the internet’s many options to watch TV, movies, gather news and communicate.

What does all this mean? It means that 2010 is the Year of Internet Marketing!

Get The Most Out Of The Year Of Internet Marketing

“As of 2009, an estimated quarter of Earth’s population uses the services of the Internet.” – Wikipedia.

2010 is the year that successful companies will realize they must have a proactive approach to the internet in order to maximize their overall marketing and sales goals. They must capitalize on the internet’s power and mobility:

  • increasing traffic to their website
  • converting the traffic into a lead or the lead into a sale

Companies will be capturing the interest of roughly 1.5 billion people that are online everyday. Trust me…this is a piece of pie you want to have!

But what does internet marketing really entail? Is it as simple as just having a website? Or doing a PPC campaign? Or using Social Media sites such as LinkedIn, Facebook or Twitter? Am I restricted to just my website? Or is it one of the dozens of other services out there?

To give a short answer… a true internet marketing campaign entails everything that the internet offers. And everything the internet offers is extensive. Since no one wants to read a blog longer than War and Peace, I will break it down as simple as possible.

The Building Blocks Of Great Internet Marketing

It all starts with the website. People want pretty, but a website needs certain things that sometimes makes pretty – well, pretty difficult. Once you have the design then you must make sure it’s optimized. Pretty doesn’t sell blue widgets. Starting to get a little discomfort in your head?

You must optimize for the search engines. What does that mean? How about your conversion ability? It’s great that you have 1000 people coming to your website a week.  But if they aren’t converting – what have you really accomplished?

What keywords do you rank for? How ARE people coming and how MANY people are coming to your site? What is your competition doing?

Oh… and does anyone have some Tylenol? I have a full blown headache.

The Marketing Piece Of Internet Marketing

Now that we have the website ready – what’s next? Now you have to get it seen. Since you don’t just want your friends and current customers being the only ones on your website – do you do organic? Pay per click? Now more questions come up…

How do I do that? Where do I do that? Is it more important to go from 5th to 2nd, or 12th to 8th? How long does it take? What are the benefits of one versus the other? Are these the only two options?

What happens if I just want to skip this step and use social media marketing? But Facebook will not help my business you say? Twitter is for celebrities like Ashton Kutcher… not my multi-million dollar business! Think again. You have customers that love you… now let’s use them to spread the love!

What about using other people’s websites? What happens when someone uses the internet to harm your business? What can you do? And can it be done wrong? Will Google punish you if it’s done incorrectly? How about blogs, articles, press releases, forums, etc?

Ahhhh… please get me the Extra Strength Tylenol… it’s a full migraine now!

Hire The Right Internet Marketing Firm

How do I know which internet marketing firm is correct for me? How do I know it’s not someone that just wants my money? Or a kid sitting in his basement that I never see? Can you really know “what I want” by just a 15 minute conversation on the phone? Or more importantly can you really know “what I need?”

Because I might want the fries… but an apple is better.

So… 2010 is the year of Internet Marketing. It’s the year more and more companies will maximize their online presence. But it’s important to do it correctly. And it’s important to hire the right firm.

But mostly – it’s important to start early! This is one area you don’t want to wait while your competitor is doing it.

Yes… keep up with the Joneses on this one!

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